Policy
Last updated: March 28, 2026
We deliver across the entire United Arab Emirates from our workshop in Abu Dhabi.
We ship to all seven Emirates: Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.
Orders are processed within 1 business day. Orders placed after 2 PM or on weekends/holidays will be processed on the next business day. You will receive an order confirmation and tracking information via WhatsApp or email.
Cash on Delivery is available for all orders across the UAE. There are no additional COD surcharges. Please have the exact amount ready upon delivery.
Custom-made products have variable production timelines depending on the complexity and quantity of your order. Estimated delivery will be communicated during the quoting process via WhatsApp. Standard custom orders are typically ready within 3–7 business days after design approval.
If delivery cannot be completed (e.g., no one available to receive the package), our delivery partner will attempt redelivery on the next business day. After two unsuccessful attempts, the order will be returned to our workshop and we will contact you via WhatsApp to arrange an alternative delivery.
For delivery-related inquiries, contact us via WhatsApp. We are available 9 AM – 10 PM UAE time.