Privacy Policy

Nineteen Seventy One General Trading L.L.C - O.P.C ("we", "us", "our"), registered under Trade License No. CN-5229067 with Abu Dhabi Department of Economic Development, is committed to protecting your personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection.

1. Data We Collect

When you place an order or contact us, we may collect:

• Full name
• Phone number and WhatsApp number
• Email address
• Delivery address
• Order history and product preferences
• Payment information (processed securely by our payment provider — we do not store card details)

2. Why We Collect Your Data

We use your personal data solely for the following purposes:

• Order processing: To confirm, prepare, and fulfill your orders
• Delivery: To ship your order to the correct address
• Customer communication: To respond to your inquiries, provide order updates, and handle returns or exchanges
• Legal obligations: To comply with UAE laws and regulations, including invoicing and tax requirements

We will not use your data for promotional or marketing purposes without your explicit consent, in accordance with UAE Consumer Protection Law (Federal Law No. 15/2020).

3. How We Protect Your Data

• 256-bit SSL encryption on all transactions
• Secure, access-controlled storage systems
• Limited access — only authorized personnel can view your data
• Payment card data processed by PCI-DSS compliant payment processors (Stripe). We never store your card details.

4. Data Retention

We retain your personal data for the duration necessary to fulfill the purposes outlined in this policy. Order-related data is retained for a minimum of 5 years to comply with UAE commercial record-keeping requirements. You may request deletion of non-essential data at any time.

5. Your Rights

Under UAE data protection law, you have the right to:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your personal data, subject to legal retention requirements
• Restriction — Request that we limit how we use your data
• Objection — Object to any processing of your data for purposes beyond those stated in this policy

To exercise any of these rights, contact us via WhatsApp.

6. Third-Party Sharing

We do not sell or rent your personal data to third parties. We share data only with:

• Delivery partners: Your name, phone number, and delivery address to fulfill shipping
• Payment processors: Payment information to process transactions securely
• Legal authorities: When required by UAE law or court order

7. Cookies

Our website may use essential cookies required for the site to function properly (e.g., shopping cart, session management). We do not use tracking or advertising cookies without your consent.

8. Changes to This Policy

If we make material changes to this privacy policy, we will notify you by posting a visible notice on our website and, where possible, via WhatsApp or email before the changes take effect.

9. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on Personal Data Protection. Any disputes shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi.

10. Contact Us

For data-related inquiries or to exercise your rights, contact us via WhatsApp or email at hello@nineteen71.ae.

Nineteen Seventy One General Trading L.L.C - O.P.C
Abu Dhabi, United Arab Emirates
Trade License No. CN-5229067